Welcome to “Aljawad Movers application” which is owned by (Aljawad International for Moving and logistics Co. ltd). “Aljawad Movers” is a leading Mobile Application that can help you by facilitating your booking for Local and international Moving, along with Storage and logistic Services requests. “Aljawad Movers” is an easy, fun, fast and modern way for clients to book for their requests with no effort lost on searching and with swift service assurance. The following terms will have specific meanings for each one unless otherwise is stated clearly in the text:
Aljawad’s website/ Aljawad’s application/ the application: Aljawad’s website page or the application and all pages, links and related tools.
Aljawad:Aljawad International for Moving and Logistics Co. ltd
You/ Second person: any person who enters the “website or application” and then browses or downloads all the available information or part of it, or uses the available services in the “website” in any way.
Next is “The user agreement” which concerns your use of and access to “Aljawad’s application” pages. Your use of “Aljawad’s application” means that you agree on the terms and conditions of the (user agreement) which includes all the details below and any adjustments that follow. The “User agreement” is considered to be valid once the application is installed and used.
Protecting your privacy:
“Aljawad” appreciates your trust and we want you to feel comfortable and secure when you use our website/ application and share your personal information with us, so we are very proud to be committed in protecting your privacy. Please continue reading the following policy to understand the way we deal with your personal information.
“Aljawad” may employ other companies or individuals to perform tasks on its behalf. For example but not limited to process orders, provide transportation, dismantling, fixing and send mail and email, analyze data, provide help and marketing, provide search results. These may have the access to the personal information in order to be able to perform their tasks, and will not be used to other goals. The following information that you will be provided when placing your order will not be shared with the service providers unless with the ones that you’ll accept their offers and after you confirm the order:
Your detailed location
The information that might be collected from you:
The country you are using the “website” from.
The default browser’s language.
User’s operating system.
You can close your account at any time, but your saved information in the archive might stay in the “website’s server” even after deleting or closing your account
When do we disclose your personal information?
Your personal information will not be used to any purpose other than closing the deal with you. We do not lease or sell or share your personal information, and will not reveal any personal information to any third party except in the following cases:
That we have your permission.
To provide products and services that you ordered.
To help achieving or preventing activities that are illegal or if suspected in fraud activities or which presents danger on any persons safety or in cases of violation of the “User agreement” or to defend against legal claims.
Special circumstances such as to compliance with court orders or orders from a statutory authority.
Despite that we will work on keeping your personal information confidential, the internet transmission can’t be completely secure. Using this “website/application” you agree that we do not carry any responsibility about disclosing your personal information in case of transmission’s error or illegal activities from any third party. We reserve the right to change or update our policy at any time, and will inform you about the changes in case they happened. Such changes will be valid once they are published on the “website/application”.
When you agree to use our “application” and services, it means that you accept all types of communications, through email, periodic releases, notifications or advertisements announced on the “website”. Based on that you implicitly agree that all electronic transactions we send to you is legally binding and are considered as written terms.
4- Your personal information and transactions details:
5- Your account:
In case of not committing to any of the mentioned in the “User agreement” the “website’s” management has the right to suspend or cancel your membership and block you from the “website”. Also, we reserve the right to cancel any unconfirmed accounts and transactions which were inactive for a long time.
6- Copy Rights:
The content, organization, graphs, designs, collecting, electronic translation, digitizing and other things related to “the website/application” are considered to be owned by “Aljawad”, and all of them are protected by copyrights and trademarks laws, and other rights such as intellectual property rights. It’ absolutely prevented to copy, relocate, use, or print any of these materials or part of it from the “website” or any other websites, except in the boundaries that the applicable laws allow in the Saudi Arabia regarding this.
All of the words or logos on the “website” or the “application” are owned by “Aljawad” regardless if it’s a registered trademark or designs and/ or expressions and/ or slogans and/ or unregistered words are protected by the Intellectual property laws. All the other trademarks that are not owned by “Aljawad” and appear on the website are owned by their owners, who might be or not be following or related to “Aljawad”.
8- Terms of the service:
Ordering and price details:
In case you accept an offer, a reservation will be made and full payment will be collected when service is provided. You also agree that the final price in Aljawad application includes outside services costs.
The order must include all the requirements that you wish to be done, please fill the form accurately because Aljawad employee will give you the offer according to this form. Please be advised that if you do not wish to make some of the work mentioned in the order that will not affect the final quote that you agreed on with the service provider “Aljawad employee”. In case of adding additional work during the job, Aljawad service provider will charge you additional fees for the additional work and that will be added to the final receipt that will be given to you.
The payment currently for all orders will be either in cash to Aljawad service provider or by a bank transfer into Aljawad account.
Aljawad account information will be given to you once registered in the mobile application later.
An online payment option will be added later. All the payments should be in Saudi Riyals.
You can cancel the order that you submitted through the “application” at any time before confirming your reservation and paying for the service.
The geographic scope for services
“Aljawad” will provide its services in all regions of Saudi Arabia and all countries around the world.
“Aljawad” offers a tool to rate the service after the service provider is done with the execution of the service, and that is to improve our services and solve any complaint from your side. Your rating or complaint in case you are not satisfied about the service that was provided by the service provider might suspend the service provider temporarily and this will be decided only by “Aljawad”.
9- Liability Clearance
The services or the information that are getting from the “application” or through it, are services and information provided “as it is” and “according to its availability”, so “Aljawad application” will not be responsible under any circumstance about any damages including but not limited to direct, indirect , personal, accidentally or resulting of damages or loses or payments related to the “application” or using it or not be able to use it from any part or failure in the performance, or mistake, stopping, crashing or being late in operating or translating or because of viruses or damages in the lines or systems or if it is because of avoiding the “User agreement” or the guarantees or ignorance or personal responsibility of the services or information or other even if “Aljawad’s website” or who represents it was told that these damages or losses or expenses might happen.
“Aljawad” offers it services on the mobile application and deals with some of the service providers to provide these services to our clients, so it is not responsible about any mistakes in the service or damages that happens as a result from it, “Aljawad’s” responsibility is only limited in the rating policy that is mentioned in the “User agreement”.
10- The relationship nature:
You accept that the “User agreement” is not explained in anyway as a work, employment, agency contract or partnership, and it is not allowed to present yourself as an employee, agent or representative of “Aljawad” to any third party.
11- Applicable Law:
The “User agreement” is subject in its explanation, implementation and all aspects to the applicable law and regulations of the Kingdom of Saudi Arabia and its judicial authorities.
“Aljawad’s website” has the completely right to adjust the website’s “user agreement” terms at any time without a previous notification. You can access the latest version of the “User agreement” at any time on the “website/application”. In case you do not agree on the “User’s agreement” adjustments, you have to stop using this “website/application”. If you continue using the “website/application”, it means that you accept the adjusted terms in the “User agreement”.
13- Contact information:
Thank you for visiting “Aljawad’s application” that is owned by “Aljawad International for Moving and logistics Co. ltd” company, which is registered company in the kingdom of Saudi Arabia under company registration number (4030205270). The office address is: Jeddah – Abhor Aljanobia-Abdulsalam Omar, Kingdom of Saudi Arabia. If you have any comments or suggestions, we are glad to hear them through the following email:firstname.lastname@example.org or Toll free number: 920008910.
2898 Abdulsalam Omar, Abhur Al Janubiyah District, Jeddah