FAQ
Do you have more questions?
You can contact us or send an inquiry message — we’re at your service.
How can I request your service?
You can request our service through any of the following channels:
📞 Unified Call Center: 920008910
🌐 Service quote request form on our website
✉️ Email info@aljawad.sa.com
Once we receive your request, it will be registered and assigned to your dedicated service coordinator, who will arrange a site survey and provide a customized quotation.
📞 Unified Call Center: 920008910
🌐 Service quote request form on our website
✉️ Email info@aljawad.sa.com
Once we receive your request, it will be registered and assigned to your dedicated service coordinator, who will arrange a site survey and provide a customized quotation.
Who do you serve?
We provide services for both:
• Individuals: including premium furniture moving and short- or long-term storage.
• Businesses and Corporates: including dry and refrigerated goods transport, office and exhibition furniture relocation, and contracts for employee relocation, storage, inventory, and warehouse management services.
• Individuals: including premium furniture moving and short- or long-term storage.
• Businesses and Corporates: including dry and refrigerated goods transport, office and exhibition furniture relocation, and contracts for employee relocation, storage, inventory, and warehouse management services.
What does the moving service include?
Our moving service covers:
✔️ Dismantling and reassembly of furniture
✔️ Professional packing using high-quality materials
✔️ Safe and efficient transportation to the new location
✔️ Dismantling and reassembly of furniture
✔️ Professional packing using high-quality materials
✔️ Safe and efficient transportation to the new location
What is the nationality of your team?
At Aljawad, we employ highly skilled technicians of Filipino and Indian nationalities, each with over 15 years of experience in dismantling, packing, and reassembling.
How is the service price determined?
The price is determined after a free site survey, based on the following factors:
• Volume and type of furniture
• Number of floors at pickup and delivery locations
• Additional services requested
• Type of move: local, intercity/Domestics, or international
• Volume and type of furniture
• Number of floors at pickup and delivery locations
• Additional services requested
• Type of move: local, intercity/Domestics, or international
Do you pack kitchen items and small belongings?
Yes, we specialize in professional packing for all items, including delicate kitchenware and small valuables — ensuring they are delivered safe and intact.
Do you offer extra services such as painting installation or chandelier mounting?
Yes, at Aljawad, we provide a variety of customized technical services to meet your needs, including:
• Hanging paintings, mirrors, shelves, and TVs
• Uninstalling and reinstalling chandeliers and ceiling fixtures
All services are carried out with precision and attention to detail.
• Hanging paintings, mirrors, shelves, and TVs
• Uninstalling and reinstalling chandeliers and ceiling fixtures
All services are carried out with precision and attention to detail.
Do you offer moving services between cities in Saudi Arabia?
Yes, our services include:
• Local moves within the same city
• Domestic moves between cities across the Kingdom
We cover all major cities and regions within Saudi Arabia.
• Local moves within the same city
• Domestic moves between cities across the Kingdom
We cover all major cities and regions within Saudi Arabia.
Do you offer temporary storage if my new home isn’t ready yet?
Yes, we provide flexible storage solutions, including:
• Short-term storage
• Long-term storage
• Temporary storage for in-transit shipments until your destination is ready
• Short-term storage
• Long-term storage
• Temporary storage for in-transit shipments until your destination is ready
What do you transport?
We specialize in transporting:
• Household and office furniture
• Dry and refrigerated goods
• Household and office furniture
• Dry and refrigerated goods